Quick Start Guides
Asset Manager - Quick Start
The PowerPlay Asset Manager provides you with an easy-to-use and straight forward inventory management solution where you can track your assets, purchase orders, and asset classes. In this article, we guide you through use of the asset manager to get you up and started quickly.
Change Management - Quick Start
The Change Management solution allows your organisation to easily submit, manage, review, and action change requests. In this article, we walk you through the process of submitting a change request, show you how to action them, and provide an overview of the change management app.
HR Joiners - Quick Start
The HR Joiners solution provides you with an out-of-the-box onboarding process that you and your clients can use to standardise and smooth out the process of bringing users into your and your clients' organisations. In this article, we cover how to use both the offboarding request, and how to view, action, and configure your onboardings via the HR Joiners Playbook.
HR Leavers - Quick Start
The HR Leavers solution provides an out-of-the-box user offboarding solution to smooth out and standardise your offboarding requests. In this article, we cover how you and your users can raise, view, and action offboardings in DeskDirector and the HR Leavers Playbook.
Problem Management - Quick Start
The PowerPlay Problem Management solution centralises problem reporting, investigation, and resolution. It is also fully integrated into your DeskDirector instance so that problems can be raised directly from the Client Portal, and is tied into our Change Management solution. In this article, we cover how to raise problems and action them from the problem management app.
Sync Entra Groups - Quick Start
The Sync Entra Groups solution allows you to bridge the gap between your DeskDirector and Microsoft environments. In this article, we cover how you can request that users be synced to you and your clients accounts in DeskDirector from Entra, and how your users can configure which groups get synced.
Sync Licensing Reporter - Quick Start
The sync licensing reporter can provide your clients with a periodic report of the license usage and provides MSPs with an easy-to-use dashboard where you have a centralised view of your clients' license usage. In this article, we give you a walkthrough of the sync licensing reporter and explain how it works.
